Training teams efficiently — without interrupting work or draining resources — is a challenge many growing organizations face. That’s exactly what QSR Automations, a leader in restaurant operations technology serving 21 of the top 25 U.S. restaurant brands with over 70,000 installations worldwide, overcame with DigitalChalk’s LMS.
???? The Challenge: For years, QSR Automations relied on a traditional five-day, in-person training model. While immersive, it was costly, pulled employees away from daily work, and often left learners forgetting crucial information delivered in the middle of the program.
???? The Solution: By adopting DigitalChalk’s cloud-based LMS, QSR Automations made training:
✅ Accessible anywhere, anytime — no travel required
✅ More effective — employees could revisit lessons on their own schedule
✅ Simpler to manage — administrators could build and update content more easily
✅ Personalized — individual learners could be sent direct links to relevant training videos
???? The Impact:
Employees now train online at their convenience, boosting knowledge retention while reducing helpdesk calls. The team also praised DigitalChalk’s responsive customer support, with questions answered quickly to ensure a smooth rollout and ongoing success.
???? “My favorite thing about DigitalChalk is that it is easy for learners to use and makes it easy for us to build content.” — Shari McCauley, Training Manager at QSR Automations
This success story shows how a modern LMS can turn training from a logistical burden into a strategic advantage — saving time, improving performance, and empowering teams around the globe.
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